Shipping Policy

Shipping policy

Order Processing Times:

All shop orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All subscription orders are shipped between the 1-7th of the following month. If you happen to place an order on or before the 5th of the month (our subscription cutoff date), your box will ship immediately.
You will receive a notification when your order has shipped.

Subscription Shipping Address Change

If you need to change your shipping address, please email us at caffeineandlegends@gmail.com. Please include the first and last name on the subscription.

Domestic Shipping Rates and Estimates

All shipping rates are calculated by USPS: Shipping charges for your order will be calculated and displayed at checkout.

During times when USPS is having surcharges (Holiday Rates) we may ship some orders via UPS.


International Shipping

We offer international shipping to all countries.

All shipping rates are calculated by USPS: Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Caffeine & Legends is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at caffeineandlegends@gmail.com with your name and order number, and we will look into it for you.

How do I change my shipping address?

You can log in to your account at any time to change your address. If you have moved, please be sure you have changed your address on your current subscription and your subscription account so future orders are sent to the new address as well.
If you have any questions, of if you would like to confirm your address, you can always send us an email at caffeineandlegends@gmail.com

Shipping to P.O. boxes

We ship to P.O. boxes.

Refunds, returns, and exchanges

Do You Allow Returns or Refunds?

Unfortunately, due to the consumable nature of items in our box, they are non-refundable and we cannot accept returns. 

If the contents of your box have been damaged in transit, please reach out to us right away, at caffeineandlegends@gmail.com with photos of the damage. We will gladly do everything we can to resolve the issue.

If you have any further questions, please don't hesitate to contact us at caffeineandlegends@gmail.com.

FAQ — Caffeine & Legends
What is Caffeine and Legends?

A monthly book subscription box built around the reading ritual — each box pairs a curated book with a coffee, tea, or drinking chocolate to enjoy alongside it. We always include at least one book or drink-related item, and the box retail value exceeds what you pay every month.

What's the difference between the monthly box and the Romantasy box?

The monthly box ships every month and may feature books with romantic subplots across a range of genres. The Romantasy box is quarterly — shipping in February, May, August, and November — and focuses exclusively on romantasy picks.

Its drinks and extras are curated specifically for that book and never overlap with the monthly box.

What if I already own that month's book?

We focus on lesser-known titles (still amazing, just underappreciated). We send a secret link in our theme announcement newsletter so you can see the book before it ships. You're always welcome to contact us and we'll let you know the pick in advance.

Why don't you include a lot of bonus items?

Less is more. We'd rather send fewer, higher-quality items sourced from small businesses than fill a box with stuff you won't use. Everything in your box is something we'd be excited to receive ourselves.

What if I have a food allergy?

We plan boxes 2–3 months in advance and are happy to share ingredient information ahead of shipping. If something that month doesn't work for you, we recommend skipping that box or swapping to a different drink option. We're a small team and can't special-order substitutions, but we do our best not to include common allergens.

Do you ship internationally?

International shipping is paused for now. Long transit times and high costs meant the experience wasn't up to our standards for customers outside the U.S. We're keeping an eye on options and will share updates if that changes.

How does the subscription work?

Sign up and you'll receive a box every month, shipping between the 1st and 7th. You can choose from multiple plans, including a roulette option that rotates between your drink preferences.

Do I have to subscribe, or can I buy a single box?

No commitment required. Single box purchases and seasonal boxes are listed under Legendary Drops around the 6th of each month. Subscribers do get a discount, though — so if you love your first box, it's worth coming back as a member.

Can I skip or pause a month?

Yes. Create an account at checkout and you can cancel, restart, or pause your monthly subscription at any time. If you're on a 3, 6, or 12-month pre-paid plan and need to skip, reach out via our contact form.

How do I change my shipping address?

Update your address in both the shop and subscription sections of the site before the 15th of the month (renewal day). You can also contact us with the name on the subscription and we'll take care of it.

I signed up but can't log in — help?

The account activation link likely landed in your spam or promotions folder (especially with Gmail). If you can't find it, just send us an email or fill out the contact form and we'll resend it right away.

How much do the boxes cost?

Prices vary based on how many drinks you select and your subscription length. 3, 6, and 12-month pre-pay options are available at a discount. Check the plan selector for current pricing.

Can I cancel anytime?

Yes — cancel any time before your renewal date on the 15th. If you cancel after renewal, that month's box will still ship. Cancelling a pre-paid plan stops future renewals but does not affect boxes you've already paid for.

Can I cancel an order I just placed?

Email us within 24 hours of purchase. All refunds may be subject to a 4% transaction fee.

Do you accept returns or offer refunds?

Due to the consumable nature of the items, we can't accept returns or issue refunds. If your box arrived damaged, email us at caffeineandlegends@gmail.com with photos right away — we'll do everything we can to make it right.

What happens if my box is returned to sender?

Let us know as soon as you see it in tracking. Returned orders are subject to a $5 reshipment fee to cover the cost of sending it again.

What are Kraken Rewards?

Our loyalty program — earn 1 point for every dollar spent, plus 50 bonus points on your birthday. You can also refer a friend: they get $10 off, and so do you. Access your points via the Kraken Rewards icon on the site once you're logged in.

Can I send a box as a gift?

Yes — just enter the recipient's name and shipping address at checkout. We also offer digital gift cards if you'd rather let them choose.

I'm an author — can my book be featured?

Congratulations on publishing! We're accepting submissions for 2026. Submit your book here.

I'm a vendor — how do I get my products in the box?

We love sourcing from small businesses. Fill out our vendor application. We're also on Faire — sign up through our link and we'll be notified.

I'm a blogger or influencer — can I get a box to review?

We do occasionally send review boxes and hold an Instagram rep search every three months. Follow us @caffeineandlegends and apply when the next search opens.